Dedicated support from
the creators of WiX

Now you can install with confidence. FireGiant arms you with accurate support from the creators of WiX. Because there are no questions we can't answer or problems we can't solve, you can unleash the full functionality of WiX without a doubt.

Enabling installations you can be proud of

At FireGiant, we provide dedicated support for WiX, so you can confidently use this robust toolset. Why? Because we're the creators of WiX. And that means you'll always receive accurate answers, timely troubleshooting, and the support you need to successfully unleash its functionality.

After all, when it comes to installations, one thing is certain: they must work. And with help from FireGiant, they will. Period.

Providing affordable and responsive service to companies of all sizes

Whether you're a small startup or a Fortune 500, one thing holds true – in the race to market, there's no time to waste waiting for answers or searching forums. Our guaranteed service levels can keep any-size team on schedule. And, our support solutions meet most budgets.

Unleashing the power of open source, without the risk

Open source is free, but it often comes with complicated licensing requirements. WiX is no different. Working with FireGiant eliminates the confusion. And with one less thing you have to worry about, you can truly focus on getting your products to market quickly and successfully.

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Empowering successful installations
The Benevolent Dictator

“The Benevolent Dictator”

When installations blow up, many run for cover.
Rob always runs into the fire…

A deployment love affair spanning three decades

It began in 1998, when Rob Mensching created Orca – the original tool for viewing MSI files and a vital component for diagnosing installation issues on the Windows platform. Since then, Rob has become one of the world's leading authorities on software deployment. As a Principal Software Design Engineer at Microsoft, Rob tackled setup and deployment issues in Microsoft Office, Windows, and Visual Studio.

WiX is born

With software becoming more complicated and the premium on developer productivity growing rapidly, Microsoft needed its large, diverse development teams to work together on deployment. In 1999, Rob created WiX (originally Windows Installer XML) as a common platform for incorporating setup into the standard developer process at Microsoft.

Unlike other setup solutions, WiX was designed to work naturally with the way developers work. It quickly took hold at Microsoft and, in 2004, became the first open source project released by Microsoft.

Open source catches fire

As an open source project, WiX quickly gained broad popularity. Rob took the reins, and over the years, led several generations of WiX developer teams as the “benevolent dictator” of the WiX toolset. Today, some of the world's largest companies with demanding deployment challenges rely on WiX. Microsoft, for example, uses WiX to build the installers for virtually all of their products. In 2006, WiX was dubbed “the most used piece of software at Microsoft”.