Pricing

When you need to know something about WiX, go to the people who created it. Design questions, debugging questions, "why" questions—we answer them all. We'll get to the root cause. All team members enjoy all-you-can-eat email-based support. In the rare case where an incident can't be resolved via email, we'll even get on the phone to sort things out.

Sometimes bugs happen and if they happen in HeatWave or WiX, our support team and developers will be there to investigate and fix them. Eliminate the wait and uncertainty that come with relying on help from unpaid volunteers in an Open Source project.

For companies that cannot upgrade promptly to the latest version of WiX, we offer Extended WiX Toolset support. Upgrade, or don't upgrade, on a timeline that meets your business requirements. Our expert team will fix bugs and then be there when you are ready to upgrade.

Extend the capabilities of HeatWave and WiX with a site license to our advanced tools. All developers and build machines get access to tools that make you more productive with WiX.

Speak with the most knowledgeable WiX and Windows Installer folks around one-on-one. Use the time to ask questions, resolve issues, plan features or discuss pretty much anything you like. We love talking to our customers. One consultation included per year.

We examine your WiX source code for installation best practices and discuss our findings (and any other topics that come up) with your team in a two-hour code review videoconference. One code review included per year.

Join one of our WiX experts for an hour each month to ask questions and learn about software installation in a friendly, virtual developer environment. A great place for new and experienced developers to learn.

Get any number of your team members connected to our experts. You let us know who should get support and we'll take care of them—whether they're building a simple test deployment or the official build for a product release. We welcome questions from the entire team.