WiX Developer Direct
WiX Developer Direct
WiX Developer Direct
Direct access to the Windows installation experts at FireGiant
Guaranteed answers and fixes plus all of our advanced tools for
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Guaranteed answers and fixes plus all of our advanced tools for
and 
All the answers
Get guidance through monthly office hours, code reviews, and answers from our experts in WiX and the Windows Installer (MSI) to produce the best installers the first time.
All the fixes
If it's a bug in HeatWave or WiX, we'll fix it. Never worry about being stymied by a bug—keep your product releases on schedule.
All the tools
Extend the capabilities of HeatWave and WiX with our tools that reduce development time with proven solutions created by experts.
Direct access to the developers of WiX
When you need to know something about WiX, go right to the source—the people who created it. From FireGiant, you get support from the developers who know WiX inside and out.
- Design questions, debugging questions, "why" questions—we answer them all. We'll get to the root cause.
- Enjoy all-you-can eat support for any developer on your team.
- Join our monthly office hours meeting to speak directly to the WiX developers.
- Schedule a two-hour one-on-one consultation with a WiX expert to ask questions, resolve issues, plan features, or discuss pretty much anything you like.
- Receive a yearly code review for a thorough and authoritative evaluation of your installers, including custom actions.
- We support some of the largest companies in the world with fast response email support that can address any problem you encounter when building your installers with WiX.
A Personal Touch
Be in direct contact with the creators of WiX via office hours, consultations, and code reviews. Get to know them like another member of your team.
Guaranteed bug fixes in HeatWave and WiX
Find a problem, get a fix. It's that simple. FireGiant guarantees fixes for bugs and security issues found in HeatWave and WiX, even versions that are out of community support.
- Confidently use WiX for all your installation needs.
- Take advantage of the benefits of open source but consume it like other software with guaranteed support.
- Give your team reliable help and reduce the risk of using open source technology.
- Eliminate the wait and uncertainty that come with relying on unpaid volunteers for help.
WiX Extended Support
As a FireGiant customer, you get security updates for all versions of WiX. Upgrade, or don't upgrade, on a timeline that meets your business requirements.
Advanced tools that improve developer productivity
Extend the capabilities of HeatWave and WiX with a site license to our advanced tools. All developers and build machines get access to tools that make you more productive with WiX.
See the documentation for more information
See the documentation for more information
- Advanced harvesting goes far beyond the harvesting functionality in WiX.
- The FireGiant Bundle Application Framework simplifies creating beautiful bootstrapper applications.
- FireGiant MSIX Extension creates MSIX packages from your .wxs source code.
- Driver extension provides lightweight and robust installation for non-PnP drivers.
- Protected service extension supports install, upgrade, and uninstall of ELAM drivers.
Company-based pricing, no surprises
WiX Developer Direct is licensed at the company level, not per developer or machine. Each company tier (small, medium, or large) gets full access to our tools, guidance, and support under one predictable annual price.
- One annual fee covers all FireGiant support and services company-wide.
- No seat limits or usage tracking, your entire development operation is covered.
- Pricing scales only by company size to keep it fair and transparent.